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- Winter Gear
We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. We don’t sell, rent or trade your Personal Information to third parties. We use your information in numerous ways, including:
Fulfilling, delivering and communicating regarding your orders for products and/or services;
Processing credit card applications and payments;
Administering surveys, sweepstakes, contests or promotions;
Registering and servicing your account(s);
Providing customer service;
Conducting research and analysis;
Alerting you to product, service and promotional information, including product recalls;
Helping us to improve, customize and advance our products and services, Websites, Internet Marketing Channels, mailing or marketing campaigns; and
Protecting the security and integrity of our stores, Websites, Internet Marketing Channels and overall business practices
We may share information:
With third party businesses and service providers that assist with our business operations, such as shipping vendors, billing vendors, payment card processors, marketing and research vendors and various companies that work with us to improve or provide our products and services and our data integrity. We do require that such providers keep your Personal Information safe, secure and private, but we DO require that they NOT use or disclose your Personal Information for any purpose other than providing the applicable services to us, to you or on our behalf;
Specifically, certain Personal Information, in connection with various co-branded, warranty or delivery/assembly services;
To comply with applicable law or reasonable requests based upon governmental regulation, court order, subpoena or similar related action; and
As we deem necessary to protect the rights, property or safety of our store(s), our customers, our associates or others, and to prevent harm or loss or in connection with an investigation or suspected or actual unlawful activity.
We may refuse requests that are unreasonably repetitive, require disproportionate technical efforts, risk the privacy of others or are extremely impractical;
After closing your account(s), or updating or revising any information within your account(s) or any Information Technologies associated with your device(s), we may not delete residual copies from our servers and may not remove information from our back-up system(s); and
Closing or updating information relating to ones online account does not guarantee the closing or updating of a separate and different Email Newsletter or in-store account. In our efforts to provide accurate and complete information, we do utilize third party entities to assist us with updating and maintaining current contact information (e.g., National Change of Address or NCOA).
How We Protect
Regardless of whether you are shopping or utilizing our services online, via a mobile device or in the stores, we make securing your information a priority, take reasonable measures to protect the confidentiality of your information and appropriately limit third party access to such information.
We use a variety of security measures to protect your online transactions with us. Our Websites utilize encryption technology, including Secure Sockets Layer, to protect your information that we transport across the internet. Your personal online and mobile account(s) with us are protected via password protection and accessed online via such password. We comply with industry standards relating to safeguards for handling and securing customer payment information provided during payment card transactions.
Additionally, we use a variety of security measures to protect your information that we maintain at our facilities. Such information is subject to physical, administrative and technical controls.
Our Websites are "general audience" websites and not geared toward children. In order to protect the privacy of children, our Websites do not knowingly collect Personal Information from children under the age of 13 without express parental consent. If you are a parent or guardian and think we have unauthorized information about your child who is under the age of 13, please email us at Customer Service.
Third Party Links. Our Websites and our Internet Marketing Channels may link to other sites, many of which have their own privacy policies that we do not control. Be sure to review these privacy policies when visiting such sites. We are not responsible for such third parties' sites.
Third-Party Advertising Partners.
We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.
These service providers may collect non-personally identifiable information about your visits to our website, and your interaction with our products and services. Such non-personally identifiable information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites.
In addition to the anonymous information about your visits to our website, our service providers may also use the anonymous information about your visits to other websites to target advertisements for products and services available from our online store.
Social Media Interactions.
We invite you to socialize and share your fashion inspiration, finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at online at our store. We do not receive or control any of the content from Facebook Social Plugins. For more information about Facebook Social Plugins and other social media tools, click here.